🤖 FAQ — Everything You Need to Know About Botly
Looking for answers?
You’re in the right place. Whether you're just getting started or already considering working with us, here's everything you need to know about how Botly helps businesses grow smarter with AI.
What is Botly, exactly?
1. Botly is an AI automation agency.
We specialize in building and deploying intelligent chatbots, automations, and AI agents that help businesses save time, reduce costs, and offer better service — 24/7.
We use the powerful platform to implement next-gen AI tools across multiple communication channels.
We’re not a software company — we’re your done-for-you AI team.
Is Botly a software platform I have to learn?
Not at all.
You don’t need to worry about learning new software or managing it on your own.
We handle everything — setup, customization, ongoing management, and optimization.
You get the results without the hassle.
We only need you to give us access to the communication channels we’ll be working on — like Instagram, Messenger, TikTok, etc.
Which communication channels can Botly connect with?
We can connect your business to:
✅ Google Business Suite
✅ TikTok
✅ YouTube
✅ SMS
✅ Messenger
✅ Website Live Chat
Is it difficult to implement?
Think of it like this: you’re not just installing a chatbot — you’re setting up an entire automated assistant.
It’s a serious piece of automation:
chatbot architecture
process design
testing and integration
That said, we do all the heavy lifting.
You just tell us your vision — we make it happen.
What do I need to get started?
Just your vision.
We’ll work with you to define your goals and desired outcomes.
We’ll also agree on what services are included in your custom agreement — from scope to delivery.
Everything is clearly outlined and tailored to your business.
Do you offer industry-specific solutions?
Yes — and each one is fully customized to your brand, voice, and business needs.
We are building solutions for:
Dental clinics/cabinets
Hair salons & barbershops
Nail & beauty salons
Medical aesthetics
Restaurants & cafés
Hospitality
E-commerce brands
Real estate agencies
Coaching & online education
Automotive (dealerships, detailing, auto services)
Fitness & wellness
Financial & accounting services
Mental health & therapy practices
Botly is the expert team that designs, builds, and manages AI-powered s
olutions for your business — tailored to your specific needs.
You don’t need to learn any tools or platforms — we do it all for you, quickly and efficiently.
Plus, we use the best platform available on the market that allows us to build AI solutions for your business at an affordable price.
You don’t have to waste money paying separately for access to the tools below.
In the platform our agency uses, it’s only about $129/month for access to all features, in 1 place, saving hundreds to thousands of dollars per month:
Do I need a separate subscription to work with you?
Yes — our solutions rely on a professional AI platform that requires a monthly subscription.
We take care of all setup and management.
The subscription is a separate charge billed directly by the technology provider.
How does pricing work?
We keep things simple and transparent:
Technology subscription — approx. $129 USD/month, depending on the current exchange rate at the time of billing
One-time setup fee — based on your custom solution
Monthly payment for result-driven services — defined in your agreement
All pricing is confirmed before we begin. No surprises.
Practically none.
Just your vision — we handle the execution.
You won’t need to learn any new tools or hire extra help.
Can I track my results?
Yes!
You’ll get access to built-in analytics dashboards that track:
Lead conversions
Bookings
Chat volume
Sales pipeline
Customer reviews
We’ll also help you focus on the metrics that matter most to your goals.
In most cases, we can fully launch your solution within 7 business days of starting the project.
We’ll always keep you updated in case of any changes or delays.
You can send us:
Your brand colors Logo
Preferred fonts
Sample graphics
Text you want shown next to graphics
The more visual input you give us, the more we can match your brand.
Yes.
Our service agreements include a 30-day cancellation notice, so you’re always in control.
Nope.
That’s exactly what we’re here for — you focus on growing your business, we handle the tech.
Yes — and they’re included in your solution where relevant.
We currently support:
✅ Google Business Suite
✅ TikTok
✅ YouTube
Our goal isn’t to replace people — it’s to eliminate repetitive tasks, reduce burnout, and help teams refocus on high-value work.
We also recognize that automation can be a sensitive subject.
That’s why we believe in ethical automation and transparent communication throughout the process.
Do you have reviews or case studies?
We’re currently building our portfolio and working on projects with early adopters.
Case studies and success stories will be published soon — stay tuned!
Do users feel like they’re talking to a real person?
Yes — thanks to advanced scripting, tone matching, and smart response delays, your chatbot can feel natural, helpful, and human-like.
Can I reach out with more questions?
Off course.
Email us at [email protected]
We typically reply within a few hours.
Let’s make it happen.
👉 Head to start.botly.website and book your spot today.